Effective as of August 2023
Gruene Guitars – ships Guitars free of charge to United States addresses. For outside of the United States Gruene Guitars uses commercial available carries and will advise you of the shipping charges prior to shipping. Where the transaction requires shipping to a non US address you are advised to contact Gruene Guitars at email: email@example.com or contact us via Phone: 866-282-7820 or Text: 830-522-1782
Gruene Guitars is not responsible for any delays caused by the shipping carrier.
For guitars damaged in shipping, Gruene Guitars is not responsible for damages – we purchase insurance for each guitar up to the amount paid for the guitar. Shipping carries may reimburse for the full amount or the carrier may deem that the damages can be repaired.
For guitars requiring special overnight, next day shipping you are advise to contact Gruene Guitars to arrange and purchase the shipping for those services through Gruene Guitars